DORA Post-Incident Review (PIR) Template

Every journey begins with a clear understanding of where you are. What happened during the incident? When, where, and how did it occur? In this task, you'll unravel these initial details like a detective assembling clues. By knowing what happened, you can foresee the roadmap towards resolution and prevent future mishaps.

Sometimes, gathering this data might feel like piecing together a puzzle without all corners in view. However, perseverance is key! Start with what you know, and gradually uncover more information using available tools and resources.

Details are the backbone of understanding any incident comprehensively. Logs and evidence can tell thrilling stories, like silent narrators, offering insights when words fail. Ensure you approach this task with tenacity; logs don't always yield their secrets easily. Which logs are you expected to retrieve? Why are these logs crucial? How will they help inform your next steps in the review process?

When challenges arise, remember: the right tools and a methodical approach can turn obstacles into stepping stones.