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Automated Incident Response Workflow for DORA Standards

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Monitor Incident Alerts

Monitoring incident alerts is the vigilant front line of any response plan. This task ensures that no unusual activity goes unnoticed. But what tools and strategies will you need here? Perhaps a robust alert system to trigger alarms based on predefined metrics. Immediate attention to alerts means swift action, which could prevent a small hiccup from growing into a major problem. Be ready for some false alarms, though. Part of the skill lies in distinguishing between real issues and mere noise.

  • 1
    PagerDuty
  • 2
    Datadog
  • 3
    New Relic
  • 4
    Splunk
  • 5
    Email Alerts
  • 1
    Servers
  • 2
    Network Intrusion
  • 3
    User Activity Logs
  • 4
    Application Metrics
  • 5
    Database Performance

Identify Incident Severity

Determining the severity of an incident is critical in triaging and effectively managing the response. Is the situation dire, or a mere blip on the radar? That's the question we're aiming to answer here. Classified severity levels help prioritize response activities and allocate resources wisely. Picture yourself as a detective solving a mystery; accuracy and speed are your allies.

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    Critical
  • 2
    High
  • 3
    Moderate
  • 4
    Low
  • 5
    Informational
  • 1
    Data Breach
  • 2
    Network Downtime
  • 3
    Service Disruption
  • 4
    Irregular User Behavior
  • 5
    Unauthorized Access

Log Incident Details

Meticulous logging of incident details aids in future analysis, compliance, and reporting. Imagine tracing back an event with no notes or records—chaos, right? This task revolves around capturing the essence, from timestamps to affected elements. Your attention to detail here makes a difference in learning and designing future strategies.

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    Incident Type
  • 2
    Affected Systems
  • 3
    Initial Response
  • 4
    Current Status
  • 5
    Potential Concerns

Notify Relevant Stakeholders

Investigate Root Cause

Perform Initial Mitigation

Approval: Incident Assessment

Will be submitted for approval:
  • Monitor Incident Alerts
    Will be submitted
  • Identify Incident Severity
    Will be submitted
  • Log Incident Details
    Will be submitted
  • Notify Relevant Stakeholders
    Will be submitted
  • Investigate Root Cause
    Will be submitted
  • Perform Initial Mitigation
    Will be submitted

Escalate Incident if Needed

Resolve Incident

Test System Functionality

Update Incident Documentation

Conduct Post-Incident Review

Approval: Incident Closeout

Will be submitted for approval:
  • Resolve Incident
    Will be submitted
  • Test System Functionality
    Will be submitted
  • Update Incident Documentation
    Will be submitted
  • Conduct Post-Incident Review
    Will be submitted

Implement Preventative Measures

Evaluate Incident Response Effectiveness

The post Automated Incident Response Workflow for DORA Standards first appeared on Process Street.


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