Establish Incident Response Team
The first step in crafting a robust incident response plan is assembling a superhero squad: the Incident Response Team (IRT)! This team forms the backbone of your response strategy, tackling threats head-on and mitigating damage. What skills should your IRT possess? Knowledge of your organization's infrastructure is a must. Communication skills are vital, too. Challenges may arise, such as conflicting schedules or resource limitations, but don't fret! Planning can triumph these hurdles. Start by ensuring each member has specific roles and responsibilities, aligning their strengths with your team goals. Why is this important? A well-assembled team can turn chaos into calm, saving the day—or at least reducing downtime!
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1Team Leader
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2Incident Handler
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3Forensic Analyst
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4Communications Officer
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5IT Support
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11-5
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26-10
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311-15
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416-20
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520+
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1Identify skill requirements
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2Select IRT members
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3Assign roles
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4Schedule training sessions
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5Setup communication channels
Identify Incident Response Stakeholders
Every great plan involves key players, and your incident response is no exception! Identifying stakeholders—those who hold a vested interest in your response efforts—is crucial for success. Consider departments like IT, Legal, HR, and perhaps even external partners. Why do stakeholders matter? They're pivotal in decision-making and can provide resources or assistance. One challenge is maintaining clear communication across different interests and priorities. Regular stakeholder meetings can help mitigate misunderstandings and foster a collaborative environment. Dive into the task enthusiastically, and you'll see how seamless coordination makes a difference!
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1IT
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2Legal
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3HR
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4Finance
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5Marketing
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1Identify key departments
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2List external partners
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3Define stakeholder roles
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4Inform stakeholders of roles
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5Ensure regular communication
Define Incident Response Goals
What's a journey without a destination? Establish clear, actionable goals for your incident response plan—consider them your North Star! For starters, you may aim to minimize business disruption, protect assets, or improve response times. Have you thought about how to measure success? A significant challenge is aligning these goals with overall business objectives, but involving senior management early on can bridge any gap. Equipped with well-defined goals, your team will navigate incidents with laser-focus, ensuring a swift return to normal operations.
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1Consult senior management
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2Identify primary objectives
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3Align goals with business strategy
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4Ensure goals are measurable
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5Communicate goals to team
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1Response Time
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2Resolution Time
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3Minimal Disruption
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4Data Integrity
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5Customer Satisfaction
Incident Response Goals Confirmation
Develop Communication Plan
A communication plan is your blueprint to keeping everyone informed during an incident—invaluable in chaotic times. Who needs to know what, when, and how? A significant challenge is ensuring everybody receives timely and accurate information, which can be mitigated with detailed matrices and automated alerts. The outcomes? Reduced panic, increased collaboration, and aligned efforts. With the right tools in your arsenal, like integrated communication software, you'll master the art of transparency.
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1Email
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2Phone
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3Intranet
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4SMS
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5Conference Calls
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1Hourly
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2Daily
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3Bi-weekly
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4Weekly
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5Monthly
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1Identify audience
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2Select communication channels
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3Define frequency
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4Establish escalation processes
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5Develop message templates
Identify Incidents and Triggers
Recognizing incidents swiftly ensures timely mitigation and fewer repercussions. Ever wondered how to distinguish between a minor glitch and a significant incident? Setting clear criteria and triggers will guide you. This task challenges you to pinpoint various incident types that may affect your organization—be they technical failures or cyber threats. The benefit? You remain proactive, not reactive. Utilize data analysis tools and monitoring software to forecast potential issues before they spiral out of control.
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1Data Breach
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2DDoS Attack
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3System Failure
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4Unauthorized Access
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5Malware Infection
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1Establish criteria
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2Identify potential triggers
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3Develop monitoring system
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4Create incident reporting template
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5Train team on identification
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1Low
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2Medium
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3High
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4Critical
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5Catastrophic
Create Incident Response Procedures
Well-established procedures are your playbook in an incident—detailing every step from detection to resolution. Think about it: structured guidelines minimize chaos and ensure consistency. Be aware, though, that rigid protocols can sometimes hinder adaptability. To combat this, incorporate some level of flexibility for unpredicted scenarios. When everyone knows their role and the actions required, incidents can be resolved with speed and precision, protecting organizational assets and reputation.
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1Outline incident types
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2Create step-by-step guidance
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3Involve relevant departments
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4Review legal implications
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5Test procedures with simulations
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1Flowchart
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2Manual
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3Checklist
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4Guide
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5Handbook
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1Internal Review
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2Legal Review
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3Management Approval
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4Peer Review
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5Feedback Loop
Develop Incident Detection Methods
Ever wondered how detectives always seem to spot the clues? That's what detection methods do for your incident response! Developing robust detection techniques ensures you're alerted to possible incidents promptly. Automation can be your ally here, leveraging security tools to monitor and alert continuously. The challenge is minimizing false positives, but advanced AI and machine learning can help fine-tune these systems. Solid detection processes are your defenders against evolving threats.
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1Intrusion Detection Systems
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2Log Analysis Tools
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3SIEM
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4Network Monitoring Software
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5Endpoint Protection Platforms
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1Identify key indicators
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2Select appropriate tools
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3Integrate with existing systems
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4Test detection accuracy
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5Refine methods based on data
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1Network Traffic
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2User Activity
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3System Logs
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4External Threat Feeds
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5Endpoint Data
Integrate with Security Tools
Security tools are the guardians of your cyber kingdom, and integration is key! They play a vital role in automating detection, protection, and response efforts. With so many to choose from, how do you decide? Evaluate your organization's needs first and foremost, considering compatibility with existing tools. While integration challenges are common, they can be overcome with in-depth testing and a phased approach. Successful integration leads to seamless, comprehensive protection—peace of mind in today's cyber landscape.
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1Firewall
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2Antivirus
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3SIEM
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4Intrusion Prevention System
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5Endpoint Detection and Response
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1Assess organizational needs
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2Identify compatible tools
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3Plan integration phases
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4Conduct thorough testing
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5Monitor integration outcomes
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1Early Phase
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2Middle Phase
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3Late Phase
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4Priority-Based
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5Based on Dependencies
Train Incident Response Personnel
You've gathered the team, but are they ready for action? Training focuses on bridging the gap between planning and execution. Do your personnel have access to the latest resources and knowledge to tackle incidents effectively? While time constraints can hinder training opportunities, maximizing online courses and immersive simulations can offer flexible learning paths. A well-trained team becomes confident and adept at managing incidents, ultimately safeguarding your organization against potential disruptions.
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1Basic Incident Handling
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2Advanced Threat Detection
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3Communication Strategies
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4Legal and Compliance
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5Forensics
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1Set training objectives
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2Identify knowledge gaps
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3Select delivery methods
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4Develop course content
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5Schedule sessions
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1Participant Feedback
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2Knowledge Assessment
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3Skill Demonstration
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4Program Attendance
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5Training Engagement
Conduct Regular Incident Drills
Practice makes perfect—even for incidents! Regular drills ensure your team is prepared, identifying weaknesses and areas for improvement every time. While some may undervalue drills due to perceived resource costs, their benefits greatly outweigh the downsides. Imagine your team responding like a well-oiled machine when a real incident arises! Drills boost confidence, reduce response times, and improve teamwork, forming a critical component of a resilient cyber strategy.
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1Tabletop Exercise
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2Functional Exercise
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3Full-Scale Exercise
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4Cyber Range
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5Scenario-Based Training
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1Define drill objectives
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2Select scenarios
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3Plan logistics
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4Conduct drill
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5Evaluate performance
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1Monthly
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2Quarterly
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3Bi-annual
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4Annual
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5Biennial
Approval: Incident Response Plan
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Establish Incident Response TeamWill be submitted
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Identify Incident Response StakeholdersWill be submitted
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Define Incident Response GoalsWill be submitted
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Develop Communication PlanWill be submitted
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Identify Incidents and TriggersWill be submitted
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Create Incident Response ProceduresWill be submitted
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Develop Incident Detection MethodsWill be submitted
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Integrate with Security ToolsWill be submitted
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Train Incident Response PersonnelWill be submitted
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Conduct Regular Incident DrillsWill be submitted
Document Incident Response Lessons
There's a lesson in every incident—learning from each case only refines your response plan further. Question: What worked well, and what didn’t? Documenting observations provides invaluable insights, sparking innovation in problem-solving. But beware of the common pitfall: half-hearted evaluation. Ensure detailed reporting takes center stage, highlighting strengths and addressing gaps. With comprehensive lessons learned, your team becomes progressively agile in responding to future incidents.
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1Gather feedback from team
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2Review incident response steps
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3Identify success and failures
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4Document findings
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5Report to management
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1Surveys
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2Meetings
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3Interviews
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4Online Forms
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5Feedback Sessions
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1Wikis
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2Reports
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3Spreadsheets
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4Software Tools
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5Online Platforms
Review and Update Plan Regularly
A stagnant plan is a flawed plan. Regular reviews and updates to response protocols keep your strategy aligned with evolving threats. Are you staying current with industry standards and best practices? A common challenge in this task lies in complacency—overcome it by scheduling reviews, setting reminders, and valuing constructive feedback. Regular updates ensure your plan maintains efficacy, reflecting the ever-changing cyber landscape and fortifying your organization's resilience.
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1Monthly
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2Quarterly
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3Bi-annually
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4Annually
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5As Needed
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1Policy Changes
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2New Threats
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3Technology Advancements
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4Team Restructuring
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5Compliance Updates
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1Schedule review dates
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2Gather plan updates
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3Conduct team review
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4Incorporate feedback
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5Distribute updated plan
Approval: Plan Updates
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Document Incident Response LessonsWill be submitted
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Review and Update Plan RegularlyWill be submitted
The post NIST 800-53 Incident Response Plan Development Checklist first appeared on Process Street.